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Privacy Policy


Resilio Care GmbH

Veteranenstr. 25
10119 Berlin


Types of data collected

Personal data processed by this application independently or through third parties include: Trackers; Usage Data. Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory text displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data, may be collected automatically when this application is used.

Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this may result in this application being unable to provide its services to the user. In cases where this application expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service. Users who are unclear about which personal data is mandatory may contact the Provider.


Any use of cookies - or other tracking tools - by this Application or third-party service providers used by this Application is for the purpose of providing the service requested by the User and any other purposes described in this document and, if any, in the Cookie Policy.

Users are responsible for all third party personal data obtained, disclosed or transferred through this Application and confirm that they have obtained consent for the transfer of personal data of any third parties to this Application.


Type and location of data processing

Processing methods

The Provider processes User Data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized forwarding, modification or destruction of data.

Data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices specifically aimed at the stated purposes. In addition to the Data Controller, other parties could also operate this application internally (Human Resources, Sales, Marketing, Legal Department, System Administrators) or externally - and in the case where necessary, designated by the Data Controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) - and thus have access to the data. An up-to-date list of these parties may be requested from the provider at any time.

Legal basis for processing

The provider may only process personal data of users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out") without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;

  • the collection of data is necessary for the performance of a contract with the user and/or for pre-contractual measures arising therefrom;

  • the processing is necessary for compliance with a legal obligation to which the provider is subject;

  • the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Provider;

  • the processing is necessary to protect the legitimate interests of the provider or a third party.


In any case, the Provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.



The data will be processed at the Provider's office and at all other locations where the entities involved in the data processing are located.

Depending on the location of the Users, data transfers may involve the transfer of the User's data to a country other than the User's own. To learn more about the location of the processing of the transferred data, users can consult the section detailing the processing of personal data.

Users also have the right to be informed about the legal basis of the transfer of data to a country outside the European Union or to an international organization governed by international law or established by two or more countries, such as the UN, as well as to be informed about the security measures taken by the Provider to protect their data.

If such a transfer takes place, the User can learn more about it by reviewing the relevant sections of this document or by contacting the Provider via the information provided in the contact section.

Storage period

Personal data will be processed and stored for as long as required by the purpose for which it was collected. Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfillment of this contract.

  • Personal data collected for the purpose of safeguarding the Provider's legitimate interests will be kept for as long as it is necessary for the fulfillment of these purposes. Users may obtain more detailed information about the Provider's legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

After expiration of the retention period, personal data will be deleted. Therefore, the right to information, the right to erasure, the right to rectification and the right to data portability cannot be exercised after the retention period has expired.

Purposes of processing

Personal data about the User is collected in order for the Provider to provide the Service and further to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of the Users or third parties), detect malicious or fraudulent activities. In addition, data is collected for the following purposes: Analytics, Platform Services and Hosting, and Infrastructure Monitoring.


Users can find more detailed information about these processing purposes and the personal data used for each purpose in the "Detailed information about personal data processing" section of this document.


Detailed information about the processing of personal data

Personal data is collected for the following purposes using the following services:


The services listed in this section allow the Provider to monitor and analyze traffic and track user behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the data collected to track and study how this application is used, report on its activities, and share it with other Google services.

Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Personal data processed: Usage data; trackers.


Processing location: Ireland - Privacy Policy - Opt Out.

Platform Services and Hosting

The purpose of these services is to host and operate main components of the Application for this Application, so that this Application can be offered from a unified Platform. Such platforms provide the provider with a whole range of tools - for example, analysis and commenting functions, user and database management, e-commerce and payment processing - which involve the processing of personal data.

Some of these services operate with geographically dispersed servers, making it difficult to determine where personal data is stored.


Wix (, Ltd.).

Wix is a platform provided by, Ltd. that allows the owner to build, host and operate this application.

Wix is versatile in terms of personalization and can host websites with content ranging from simple blogs to complex e-commerce platforms.

Personal data processed: Usage data; trackers.

Processing Location: Israel - Privacy Policy.

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